Returns & Exchanges

At Maya Bath, we stand behind the quality of our luxury bathroom fixtures and offer a 30-day return window to ensure your complete satisfaction with your home renovation. We strive to make the return process as seamless as possible for our customers while maintaining high standards for product integrity.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully repackage your items in their original, unopened packaging, ensuring all hardware, manuals, and protective materials are included.

• 3.
  Ship the Product

  Affix the provided shipping label and drop the package off at an authorized carrier location or schedule a freight pickup for larger luxury units.

• 4.
  Inspection and Refund

  Our warehouse team will inspect the returned items for quality assurance, and once approved, your refund will be processed to your original payment method within 5-7 business days.